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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am a new customer. trying to register for service. i get

Customer Question

i am a new customer. trying to register for service. i get to screen which asks for phone verification. nothing occurs but a loop back to same pls verify phone #.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: via toshiba laptop/ firefox
JA: What troubleshooting have you tried?
Customer: none. i've done it over a dozen times. no success.
JA: Anything else you want the email expert to know before I connect you?
Customer: nothing. thanks.
Submitted: 4 months ago.
Category: Email
Expert:  Sandy replied 4 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 4 months ago.

May I know about the service you want to register?

Expert:  Sandy replied 4 months ago.


I'm just following up with you to see how everything is going.

Do you still need help with this?

If yes, please let me know.