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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I don't remember my password for, haven't opened mail in a

Customer Question

I don't remember my password ********@******.***, haven't opened mail in a long time.
JA: When did you last reset your username and password?
Customer: about 2 years ago, I think
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have an old IPhone in which I didn't have to use my password ***** it because I had the phone to remember it for me.
JA: What troubleshooting have you tried?
Customer: I tried using some of the old passwords that I had used in the pass
JA: Anything else you want the email expert to know before I connect you?
Customer: No, I would like to keep my username, since I always remember it.
Submitted: 4 months ago.
Category: Email
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you able to receive phone calls at your phone number ending in 12 ?

Please use the area just below this to reply. Thank you.