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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I accidentally deleted my entire spam folder and there was

Customer Question

I accidentally deleted my entire spam folder and there was an email that was definitely not spam that was deleted
JA: Just to clarify, what email service provider are you using?
Customer: AOL
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone and mac computer
JA: What troubleshooting have you tried?
Customer: I don't really know where to begin
JA: Anything else you want the email expert to know before I connect you?
Customer: I just want to make sure that I will be able to receive emails from the address that I deleted in spam
Submitted: 4 months ago.
Category: Email
Expert:  Isaac Franklin replied 4 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 4 months ago.

did you delete your entire folder? or the entire contents of the spam folder?

Exactly how long ago did you do this , to the day if possible?

Even if you deleted a spam email, it wont 'stop coming'. Next time the send you something? You have to go to

the exact page and 'unsubscribe', but they will not be permanently deleted from contacting your account.