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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need my old favorities list restored.i am resioring my

Customer Question

i need my old favorities list restored.i am resioring my cmptr since i had a hard drive fail.
JA: How much experience do you have with this particular machine?
Customer: a little
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: via aol
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Email
Expert:  GeekGal replied 4 months ago.

Good morning! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. What web browser are you using? Is it Google, or Internet Explorer, or Microsoft Edge, or Firefox, or something else?