How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Since April 17,2017 Ihave been unable to rec. or send

Customer Question

Since April 17,2017 Ihave been unable to rec. or send e-mail. I am not very digisavvy having grown up in the '40s & '50s. Now e-mail access seems essential......Howard
JA: Just to clarify, what email service provider are you using?
Customer: att.net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Punch T-bird "icon"
JA: What troubleshooting have you tried?
Customer: cussing & threatening
JA: Anything else you want the email expert to know before I connect you?
Customer: that I'll appreciate any help!
Submitted: 4 months ago.
Category: Email
Expert:  michelleclive replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Sandy replied 4 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  michelleclive replied 4 months ago.

let me know if you are using windows PC or Mac