Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I would like to use uber but can't put in the information to…

Customer Question
I would like to...

I would like to use uber but can't put in the information to sign up Payment method etc.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Msn

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

I have all the information in but am asked for security number but my credit card has changed and I am unable to correct it

Technician's Assistant: Anything else you want the email expert to know before I connect you?

How to put in the ride information and time for pickup

Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
5/8/2017
Email technician: Jess M., Computer Support Specialist replied 1 year ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a computer right now to chat with me? Or a mobile phone?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 1 year ago
I was using a computer but your site referred me to just ask They wanted 50$ to help me.I am so frustrated would like to use uber but too difficult
Email technician: Jess M., Computer Support Specialist replied 1 year ago

I can help you with this problem since I use Uber too. But the actual use of Uber is through a mobile phone but you can still manage your account through a computer.

Can I remotely access your computer so that I can directly check and fix the issues while you watch on your screen?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 1 year ago
No too difficult I will use lyft or just drive
Email technician: Jess M., Computer Support Specialist replied 1 year ago

I am very sorry about that. But if you change your mind, I can continue to help you with this problem of yours with Uber through Secure Remote Assistance. Once your account is fixed through accessing it on the web browser, you can then use it on your phone to get a ride.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I was asked thru an email to conduct a google email security
I was asked thru an email to conduct a google email security check on June 8th. Was this a security hack? I have changed by password ***** now I cannot receive gmail emails to my outlook account? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
43 satisfied customers
For some reason a second identically named account showed up
For some reason a second identically named account showed up in TB and I can't see the server settings because I'm getting that error message that another account has the same name. Although the accou… read more
Jason Jones
Jason Jones
AAS Information Technology
6,324 satisfied customers
I'm having trouble accessing my aol email in fact had
I'm having trouble accessing my aol email in fact had trouble getting online altogether … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
I need a google account. Gmail. Trying on a snartphone for
trying on a snartphone for days it won't accept. it is synced. … read more
Moses C
Moses C
Bsc
700 satisfied customers
I haven't opened this laptop for 8 months and it says my
I haven't opened this laptop for 8 months and it says my outlook settings are out of date, so what to do? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Hoping you can help me out with a fault light on my PX 2012
Hi, hoping you can help me out with a fault light on my PX 2012 Ranger 3.2. It is coming up with P00BD Air Flow too high, it says to check connections first. Where do I start? Cheers Graham … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I had fix my outlook email account but I is saying non of my
Second opinion] I had jason fix my outlook email account but I is saying non of my emails are going out… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It's my Gmail account I have some how lost everything on my
Hi it's my Gmail account I have some how lost everything on my phone numbers account ect how can I get it bk please … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
17 satisfied customers
Can't sign in to account on laptop or iphone. The Samsung
Yes the Samsung phone that we deactivated yesterday … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Need help with a new gmail account. On my laptop computer
I want to retrieve my old gmail account of***@******.***. I started trying to set up a new gmail account***@******.*** but I want to go back to the old one. … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
My email address has been hacked. How do I transfer my
my email address has been hacked. How do I transfer my contact list to a new yahoo email address?? … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I tried months ago to recover my gmail account and could not
I tried months ago to recover my gmail account and could not because the message stated my gmail account had already taken. At the time, I did not have time to try to recover it further or contact Goo… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
28 satisfied customers
I have tried to log in to my office account and I get a
Good morning Pearl, I have tried to log in to my office account and I get a message that something went wrong. Email is***@******.*** … read more
Jess M.
Jess M.
Computer Support Specialist
2,097 satisfied customers
I am locked out of my account. I cannot do the two-step
I am locked out of my account. I cannot do the two-step recovery for I changed my phone number recently. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Cant remember my sign in name. I already reset the password.
I already reset the password. Cant remember the gmail account name … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
102 satisfied customers
Having trouble receiving email with you. Armistong my wire.
Email that comes from ar,\mstrong comes to me but cannot receive it from apple … read more
John Castle
John Castle
BSC in Computing Network Management and Design
43 satisfied customers
I cleared my internet history yesterday and lost both my
I cleared my internet history yesterday and lost both my Gmail accounts Who can I speak directly with to get them recovered asap? I don't want to do the on-line instructions preferably. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
43 satisfied customers
I have not receved my new password, don't know what the old
I have not receved my new password, don't know what the old one was.Called and they said they fix the problem and e mail me a new one … read more
Jason Jones
Jason Jones
AAS Information Technology
6,324 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x