How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Can't get Google acct set up...Will not accept email or

Customer Question

Can't get Google acct set up...Will not accept email or Google acct info email address or phone number on my TracPhone
JA: Just to clarify, what email service provider are you using for this account?
Customer: Apple Ipad
JA: Have you installed any updates recently?
Customer: On iPad...yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: When you open it up under Paaswoed...It will not accept a y I have given
Submitted: 5 months ago.
Category: Email
Expert:  Jess M. replied 5 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are you trying to CREATE or SET UP a new Gmail account?
  2. Or are you trying to ADD an existing Gmail account to your iPad?


Please let me know by replying to me here so that I can help you further.

Best regards,
Jess