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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Apparent scam being perpetrated using Google and Frontier to

Customer Question

Apparent scam being perpetrated using Google and Frontier to hook gullible users. Would like to talk by phone, or if necessary, use email to report details.
JA: Just to clarify, what email service provider are you using?
Customer: Google
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Always by using a laptop computer through Frontier.
JA: What troubleshooting have you tried?
Customer: I don't need trouble shooting. Just need to report apparent scamming through a claim to be under Google and Frontier.
JA: Anything else you want the email expert to know before I connect you?
Customer: If possible, a google phone number. Laptop typing is slow and difficult for me.
Submitted: 3 months ago.
Category: Email
Expert:  Jess M. replied 3 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Unfortunately, Google or Gmail has no phone support.

Can you please describe to me the scenario? Did you receive a SCAM email in your email account ending in @gmail.com?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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