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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
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Can't send email ..but can receive ...Microsoft live mail

Customer Question

Can't send email ..but can receive ...Microsoft live mail 2011 with gmail
Submitted: 3 months ago.
Category: Email
Expert:  PC_Wizzard replied 3 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you get any errors?

Customer: replied 3 months ago.
unknown error has occurred
Expert:  PC_Wizzard replied 3 months ago.

On Windows 7?

Customer: replied 3 months ago.
Expert:  PC_Wizzard replied 3 months ago.

Click Start button (Circle button with a Windows logo it).

2. Click Control Panel.

3. Click Programs.

4. Click Programs and Features.

5. Search for Windows Live Essentials then double click it.

6. Click Repair all Windows Live programs.

Expert:  PC_Wizzard replied 3 months ago.

Did you managed to do this?

Customer: replied 3 months ago.
Same problem
Expert:  PC_Wizzard replied 3 months ago.

Hi i'm back online now

Do you still need help? I can offer a secure remote session?

Customer: replied 3 months ago.
Not interested in remote session thanks ...could you maybe pass on to another expert?
Expert:  Richard replied 3 months ago.

Hi there and welcome

If you go to www.gmail.com

Are you able to sign into your account there and send an email?

Please let me know

Customer: replied 3 months ago.
Expert:  Richard replied 3 months ago.

Great

Click on my link below

https://www.google.com/settings/security/lesssecureapps

turn it on and tell me if from windows live you can now send emails please

Customer: replied 2 months ago.
This is a google login link..what do you mean by turn it on
Customer: replied 2 months ago.
i see now...it was already on