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Hi there and welcome
Is this for outlook.com the website or are you trying to sign into outlook the program? eg: Outlook 2016?
Please let me know
Which version of outlook is this?
And to which email service is it connecting to?
ok... I really though need the information I am asking for, from you.
Can you provide this please?
ok, first, if you can sign in via webmail, your password ***** ***** the issue.
But I am asking which email service such as @gmail.com, Yahoo.com, outlook.com ect, is office mac connecting to?
If you do not know, what is the part of your email address after the @ symbol?
The whole part please after the @
ok, so this is an internal company service when I look it up.
Hold down the Option key on the keyboard, and then start Outlook 2011.
In the Database Utility window, select the database that you want to maintain, and then click Rebuild.
When complete, click done and tell me if it then connects please.
Can you be more specific please?
Where you able to do the instructions? You already did them?
ou can also browse to the Database Utility by opening the Application folder and then opening the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
ok, I can connect then to your computer and do this for you
Please accept the offer and I can then do this.
ok, I can tell you we have been here for over 13 years, and I personally have been here for with many thousands of happy customers.
You can also see and control everything I do.
But it is optional else you will need to do the instructions I gave you please which do work.
or you could do the instructions I provided to you?
Will you at least do them as I spent a fair amount of time getting the details of your problem
ok, they will work, but you need to carefully take the time and follow them as they are step by step
So open Finder, go to applications, open the Microsoft Office 2011 folder. Open the Office folder, and then double-click Microsoft Database Utility.app.
no, these are on the server