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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I was sent a form to fill out but I am unable, Gmail and

Customer Question

I was sent a form to fill out but I am unable
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail and sent from an Outlook acct
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use my tablet with Google Chrome as my browser
JA: What troubleshooting have you tried?
Customer: Nothing yet
JA: Anything else you want the email expert to know before I connect you?
Customer: When I try to download an app download pending comes up and it never does download. Troubleshoot I tried was clearing cachet but don't know if I did it right still doesn't download
Submitted: 6 months ago.
Category: Email
Expert:  UranMail replied 6 months ago.

Hello and thanks for using , I am Serge and I will try my best to assist you.

please specify if you are using a Apple Mac or Windows PC?