How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36777
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

I am not receiving an e-mail from Uber that would allow me

Customer Question

I am not receiving an e-mail from Uber that would allow me to reset a lost password ***** help
JA: When did you last reset your username and password?
Customer: I startd to setup my account 2 days ago - Friday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone and PC
JA: What troubleshooting have you tried?
Customer: Just tried to fix via my cell phone app
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Email
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can I ask please if you have checked the spam folder in your email account as sometimes the email will go there by accident.

Please let me know