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Lys I just want to report that on Wednesday morning I used…

Customer Question
My name is *****...

My name is ***** ***** I just want to report that on Wednesday morning I used one of uber driver for a ride. I was charged for $12.09 that I am aware of however later on I saw you guys took another $26.00 from my account. I advised you guys to put my money back on my account please. My phone number is(###) ###-####

Technician's Assistant: Have you contacted anyone about your account?

I don't have a number to contact nobody

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

My phone sometime

Technician's Assistant: What troubleshooting have you tried?

I just need my money that's all

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Nothing else

Submitted: 1 year ago.Category: Email
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Answered in 13 minutes by:
4/1/2017
Email technician: Kris Rodgers, IT Manager replied 1 year ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Email technician: Kris Rodgers, IT Manager replied 1 year ago

Hi,
Would it be OK If I connected and had a look?
Thanks
Kevin

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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