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Just changed password and Safari will not open my mail.

Customer Question
Just changed password *****...

Just changed password ***** Safari will not open my mail. iPhone/iPad both will not access account?????

Technician's Assistant: Have you contacted anyone about your account?

No, can find contact number

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Most time my iPhone

Technician's Assistant: What troubleshooting have you tried?

Reset my password ***** directed on Outlook.com

Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
3/21/2017
Email technician: Josh, Computer Enthusiast replied 1 year ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,311
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 1 year ago

Microsoft/Hotmail is currently having a nationwide outage with their email server and causing thousands of users to be "locked out" of their email account. The issue is being worked on by the Microsoft technicians and it should be fixed within the next 4 hours. Please wait up to 4 hours and see if the issue is resolved. If the issue is not resolved after 4 hours, please let me know so I can check on the outage for you.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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