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I want to change my address. How do I do that? Outlook, Most…

Customer Question
I want to change...

I want to change my address. How do I do that?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Most often, through a web browser, occasionally on my phone

Technician's Assistant: What troubleshooting have you tried?

I didn't receive any email over this past weekend at home, and now I'm at work and documents being sent to me aren't being received either. This morning I saw an email and it just disappeared.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No, I think there have been too many "entities" trying to hack my email and trying to get info re Paypal, I just delete them but still I think I'm being hacked.

Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
3/21/2017
Email technician: Jason Jones, Computer Technician replied 1 year ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,486
Experience: 10+ years of work experience.
Verified

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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