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I contacted your company about an hour ago. Can you you hook
Pearl, I contacted your company about an hour ago. Can you you hook me up with a specialist. I'm ready to chance the $5.00 now to get some help. … read more
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Ameen Khan
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Information Technology Management / Computer Science
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I get my email through Yahoo and Windows on Mozilla
I get my email through Yahoo and Windows on Mozilla Thunderbird. I want the most recent incoming message at the top of the list of messages, but it's easy to click on the bar above the message, which … read more
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Byron
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Bachelor's Degree
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I used to be able to click on one e-mail in a list and then
Hi, I used to be able to click on one e-mail in a list and then get a preview of what the message says. For some reason I can't preview a message anymore. I know have to double click to open the messa… read more
Kamil Anwar
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I cannot connect to Thunderbird to either receive or send
I cannot connect to Thunderbird to either receive or send messages. … read more
Cody
Cody
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When I try to send an email, a message box comes up that
when I try to send an email, a message box comes up that says my certificate expired in November … read more
sandy
sandy
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I have been using Mozilla Thunderbird Email for several
Good afternoon. I have been using Mozilla Thunderbird Email for several years. It was working fine that last time I used it about a month ago. However, today when I clicked the Icon on my desktop, the… read more
Bryan
Bryan
IT Consultant
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When I want to bring in new email, I get a popup message
When I want to bring in new email, I get a popup message about needing a certificate and something being cancelled. It says I'm about to override how thunderbird identifies this site. … read more
Jason Jones
Jason Jones
AAS Information Technology
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I am not sure. When I log into my emails Thunderbird sends
I am not sure. When I log into my emails Thunderbird sends me a message that pop.att.yahoo.com:995 is trying to override Thunderbird. I usually use pop.att.yahoo.com without problems. What should I do… read more
Santonu
Santonu
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I can receive but not send emails. My outgoing server
I can receive but not send emails. My outgoing server settings need to be verified. No idea how to get this done! Thanks … read more
Byron
Byron
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Bachelor's Degree
2,162 satisfied customers
Pearl -- i am at wits end. My husband passed away last and
Pearl -- i am at wits end. My husband passed away last and always served as my personal IT guy. So, I am embarrassed to ask this question, but here goes: … read more
Richard
Richard
Email Systems Specialist
49,187 satisfied customers
Just got the following. Every so often a message will go
Just got the following. Every so often a message will go out, but not often. "Sending of the message failed. The message could ;not be sent using Outgoing server (SMTP) smtp.mycci.net for an unknown r… read more
Cody
Cody
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How do I get rid of the vertical lines that in many replied
How do I get rid of the vertical lines that in many replied emails shorten and make it difficult to view and read the body of the email, especially the oldest ones.… read more
Martin
Martin
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What is s99481.gridsertover.com.failed error message?
What is s99481.gridserver.com.failed? not been able to check my emails since Sunday night. Please help.… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Im using Thunderbird 2.2 email client on an old xp 64 bit
I'm using Thunderbird 2.2 email client on an old xp 64 bit computer. When I try to send an email I receive an error stating "Unable to open the temporary file. Check your Temporary Directory Setting" … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
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On Tuesday the following box popped up when trying to open
On Tuesday the following box popped up when trying to open an email and keeps reappearring every time I go to access emails. I can't receive emails at present. Box Title is 'Add security exception' an… read more
Qin Xia
Qin Xia
Master's Degree
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When I attempt to get new emails, a box pops up telling me
When I attempt to get new emails, a box pops up telling me I will have to override the regular Thunderbird delivery site with a security exception. This has never happened on my PC before. Can you hel… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
How do I un-encrypt my broadband supplier.I accidently made
How do I un-encrypt my broadband supplier.I accidently made it an encrypted site or when I open up my email I get a window saying that AVG Pro is unable to scan emails because the site is encrypted. P… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I cannot access gmail using Thunderbird which i downloaded 2
I cannot access gmail using Thunderbird which i downloaded 2 days ago. I have windows 7 64 bit and Kaspersky internet security 2012. I have looked up all the articles i can find for help and used both… read more
R.J. Poirier
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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