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Hello and welcome to Justanswer which is an independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. Please give me a moment to review your question.
Did you usually access it from the desktop ?
Have you checked in the all programs in start menu?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
Note: - Feel free to ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message.
Please use the reply box just below to reply to me.
OK thanks for checking it.
Click on start then use the search and then type Microsoft outlook to find it.
Let me know
This is justanswer.
You do not want to continue anymore ?
This is the page you need to reply too.I didn't give you any key ?
I am confused are you seeing these in this page ?
I am not sure what you are saying but if its about the secure remote assistance offer you are seeing then you can ignore that pop up.Its a automated message send by the site not by me.
Do you wish to continue in this chat or do you want me to send this to customer service so that you can clear the payment issues?
It seems like you are not online so i believe you do not wish to continue so i will request customer service to contact you and do the necessary.