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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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If I send an email message it does not show up in the 'sent'

Customer Question

If I send an email message it does not show up in the 'sent' file. I can access it through a name search. This hasn't happened before and I hope it's a temporary situation.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Do you mean my computer or comcast?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started today. I haven't tried troubleshooting yet.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It there a limit as to how many messages can be saved?
Submitted: 8 months ago.
Category: Email
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

Do you have email setup in Outlook or another email program?