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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I got disconnected and they say my enail address or log-in

Customer Question

I got disconnected and they say my enail address or log-in is wrong. I as connected and some how got disconnected.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Comcast.net
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I am trying to set up my computer for windows 10. I just got it back from dell repair and everything is missing including cortana
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Email
Expert:  sudipto_dutta replied 7 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 7 months ago.

Can you tell me the email address?

Expert:  michelleclive replied 7 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 7 months ago.

Let me know when you could be online so that we can get started to fix this.