How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

They have been deleted permanently, aol, i havent tried

Customer Question

they have been deleted permanently
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: aol
JA: How long has this been going on with your Aol account? What troubleshooting have you tried?
Customer: i havent tried anything i think my neephew deleted them
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.

Hi there and welcome

You are referring to emails in your AOL account that someone has deleted and you would like to try to recover these correct?

Please let me now

Customer: replied 6 months ago.
please
Expert:  Richard replied 6 months ago.

Thanks

If you look in the trash / deleted folder, do you see the emails there?

Customer: replied 6 months ago.
my number is *****
Expert:  Richard replied 6 months ago.

Sorry, your payment failed for the phone call, but we have nearly reached an answer, I just need to know please

If you look in the trash / deleted folder, do you see the emails there?

Customer: replied 6 months ago.
the mails arnt there the emails from december 16 i want
Expert:  Richard replied 6 months ago.

ok, if the emails are also removed from the trash folder, then whoever did this removed them permanently.

Please do not shoot the messenger but there is no way to recover these, as once they are also removed from the trash folder, they have been removed for good.

This has to be the case in order to ensure enough capacity remains on the server

Related Email Questions