How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot send any e/mails, windows live mail, web browser,

Customer Question

I cannot send any e/mails
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: windows live mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none so far
JA: Anything else you want the email expert to know before I connect you?
Customer: yes it comes up that I have unsent mail but I dont because i cant send any
Submitted: 6 months ago.
Category: Email
Expert:  Cody replied 6 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 6 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 6 months ago.
no I will not let you use my computer remotely and I want to cancel and get a refund
Customer: replied 6 months ago.
please send me a refund I don want to continue
Customer: replied 6 months ago.
I am getting to confused so I want to cancel everything