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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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To you. My Outlook 2016 has decided to ditch the categories

Customer Question

Hi Jason, Good morning to you. My Outlook 2016 has decided to ditch the categories in the calendar...no idea why. Please can you help?
Submitted: 8 months ago.
Category: Email
Expert:  Jason Jones replied 8 months ago.

Hello,

May I ask for a few examples of how the categories were ditched in the calendar?

Thank you,

Jason

Customer: replied 8 months ago.
The icon has just disappeared...like it was never there in the first place.
Expert:  Jason Jones replied 8 months ago.

Which icon are you referring to?

Customer: replied 8 months ago.
In the Home ribbon made up of colour boxes. Is it an IMAP compatibility issue?
Expert:  Jason Jones replied 8 months ago.

Thank you for the update. It has nothing to do with the IMAP protocol. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.