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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I was trying to change my chtomebook email to the one i have

Customer Question

i was trying to change my chtomebook email to the one i have on my other devices abd not knowing wghat i was doing ,i changed my alternate email instead,google alerted me that my acess would be less secure,on my i pad i have many messages to confirm the account,but #1 i have no cell phone service where i live,#2 our powere has been shutting off and on for 5 days,#3 im dont know what im doing on this device am new to the internet only 2
JA: Have you done a bandwidth test?
Customer: dont know what that is
JA: Have you installed any updates recently?
Customer: no i dont think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Customer: replied 8 months ago.
can i also change the account on the chrombook as i was originally was trying to do?
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 8 months ago.

Hi there and welcome

To clarify, is the issue that you are now unable to sign into your gmail account?