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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I can't get into my FB, I had to change my email from

Customer Question

I can't get into my FB, I had to change my email from outlook to gmail a few months ago and I don't think I changed that with FB.
JA: How long has this been an issue?
Customer: Last 2 days but I did get in yesterday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer
JA: What troubleshooting have you tried?
Customer: I have tried my old email and my new email addresses
JA: Anything else you want the email expert to know before I connect you?
Customer: How am I going to get in after this?
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me the exact message you get please when you try to sign into your FB account?

Please let me know

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