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Michael, Computer Software Consultant
Category: Email
Satisfied Customers: 72
Experience:  Computer Software Consultant
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E to a typo my registered Email address is wrong how can I

Customer Question

e to a typo my registered Email address is wrong how can I reset please
JA: What's the make/model of your device? How old is it?
Customer: Where do I find that it's less than 1 Month old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Everything I know (not a lot)
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Am I going to have to pay?
Submitted: 7 months ago.
Category: Email
Expert:  Michael replied 7 months ago.

Hello! Thank you for contacting; I am Michael , a Sr. Consultant here at I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.

Expert:  Michael replied 7 months ago.

Hi, Again. Are you there?

Expert:  Michael replied 7 months ago.

I'm afraid if you have gone through the registration process and completed it there is not much you can do with that account. What I suggest to do is to create another account with the correct user ID this time. You can just ignore the other email address if possible.

Expert:  Michael replied 7 months ago.

I'm not sure about the billing process of our system.

If you have questions about billing, please contact Customer Service via email at***@******.*** or you can view options for contacting them by chat or phone at As an independent contractor and I don't have access to billing information.

Expert:  Michael replied 7 months ago.

My goal is to provide you with excellent service – if you feel you have received anything less, please reply back as I am happy to address follow-up questions. Kindly rate me 5 stars when you are done.