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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I attempted to set up a new hotmail account yesterday and

Customer Question

I attempted to set up a new hotmail account yesterday and had a bit of confusion and wasn't able to get the email address that I had wanted and unfortunately didn't write down the email address that the computer offered me, so I logged off..... now I have no way of tracking what was offered and if I could change the email offered.
JA: How long have you had this issue with your Hotmail account?
Customer: only yesterday when I tried to set the new account up
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through a web browser
JA: What troubleshooting have you tried?
Customer: I don't know how to try any, all I noticed is that it was shown that it was set up as England and Ireland......... I am in Australia
JA: Anything else you want the email expert to know before I connect you?
Customer: My name is***** and the email address I wanted is***@******.***..... can you track me back using that name etc?
Submitted: 7 months ago.
Category: Email
Expert:  John replied 7 months ago.

Hello and welcome to Justanswer which is an independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.

The***@******.*** seems be available, to clarify you want to create a new hotmail account in that name am i correct?

Do you have a windows or mac computer?

Thank you

Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message.

Please use the reply box below to reply to me.

Expert:  John replied 7 months ago.

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

Expert:  John replied 7 months ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Richard replied 7 months ago.

Hi there and welcome

Do you still need assitance on this?

Please let me know

Thank you