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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.Let me know when you could be online so that we can get started to fix this.
Please explain the problem a bit more in detail. You are unable to sign in to the tab can you tell me what screen you are stuck in.
Remote assistance or a phone call will cost you additional to the amount you have already paid for fixing the tab.
i will walk you through. let me know the make and model of the tab.
you are asked to update the smtp setting on which device?
check the password ***** are entering is correct or not.
Do you have a computer where you can logout and login back and let me know if it was successfully logged in?
yes please try it one time, you will have to logout and the login back on an old device which is already connected.
on the device which was already connected?
what device is connected currently?
If it says Authentication error, it is a problem with the password ***** the wifi network.
Where are they getting the wifi password *****?