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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have a Yahoo acct, Do you help with that, web browser

Customer Question

I have a Yahoo acct
JA: Have you contacted anyone about your account?
Customer: Do you help with that
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser laptop
JA: What troubleshooting have you tried?
Customer: all of them. They send me a key # to my phone and it always says incorrect
JA: Anything else you want the email expert to know before I connect you?
Customer: I haven't changed my PW recently, that I can remember. and it always says invalid to the key and any password
Submitted: 8 months ago.
Category: Email
Expert:  PC_Wizzard replied 8 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please provide me with your email address so that I can try this for you?