How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have a Yahoo acct, Do you help with that, web browser

Customer Question

I have a Yahoo acct
JA: Have you contacted anyone about your account?
Customer: Do you help with that
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser laptop
JA: What troubleshooting have you tried?
Customer: all of them. They send me a key # to my phone and it always says incorrect
JA: Anything else you want the email expert to know before I connect you?
Customer: I haven't changed my PW recently, that I can remember. and it always says invalid to the key and any password
Submitted: 8 months ago.
Category: Email
Expert:  PC_Wizzard replied 8 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please provide me with your email address so that I can try this for you?