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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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When I got to my email account I wind up on an add on page

Customer Question

when I got to my email account***@******.*** I wind up on an add on page and effectively do not have use of email. what do I do????
JA: Just to clarify, what email service provider are you using for this account?
Customer: Thunderbird mozzila SP?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Comcast, local professional t and error
JA: Anything else you want the email expert to know before I connect you?
Customer: Connect me to ?
Submitted: 6 months ago.
Category: Email
Expert:  Cory replied 6 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Are you trying to access it on

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