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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I currently have Windows Live Mail, but go through

Customer Question

I currently have Windows Live Mail, but go through I just learned that Windows no longer supports Live Mail and I have been having trouble sending emails. My son thinks I can keep my email address and go through Google? True? And how do I set it up?
JA: Just to clarify, what email service provider are you using?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Most often through computer (laptop) and occasionally through phone (Samsung android)
JA: What troubleshooting have you tried?
Customer: None, I'm old and tech illiterate...
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't think so.
Submitted: 8 months ago.
Category: Email
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

You're correct that Microsoft has stopped supporting Windows Live mail.

You can add your current email address to a Gmail account but you will need to create a Gmail email address first then add the Wyoming email to it afterwards.

Customer: replied 8 months ago.
I already have a Gmail address --***@******.***. How do I go from there?And your advertising is mis-leading; I thought I could get free advice, but then there's a $5 charge, and now I see it's up to $39. What's up with all of this. I asked a question is all ...
Customer: replied 8 months ago.
No, I don't want to pay for your services. I'm sorry, but please refund to my credit card the whole amount.