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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am having trouble logging in. I sent my pictures through a

Customer Question

I am having trouble logging in. I sent my pictures through a walgreen store, and have no record of signing up with imemories. Yet they say I have an account, but will not accept my E-mail address or pass word. can you help me.
JA: Just to clarify, what email service provider are you using for this account?
Customer: I think I used cox.net, but since they are shutting me down in a few weeks, I may have used yahoo.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through windows live mail on a pc.
JA: What troubleshooting have you tried?
Customer: mostly i keep trying to sign in to be able to check my order and do the editing that needs to be done.
JA: Anything else you want the email expert to know before I connect you?
Customer: just get me to someone who can help me log in Thank you.
Submitted: 9 months ago.
Category: Email
Expert:  sudipto_dutta replied 9 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 9 months ago.

Can you tell me the name of the website, which you are trying to access ?