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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am having trouble setting up Skype which I have used some

Customer Question

I am having trouble setting up Skype which I have used some time ago
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: My skype name is; christopher.ind
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I have reset / changed my password ***** it will not seem to recognize it.
JA: Anything else you want the email expert to know before I connect you?
Customer: nothing I am aware of.
Submitted: 6 months ago.
Category: Email
Expert:  Tim replied 6 months ago.

Hello, I'm Tim, and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

What's going on with skype?

Customer: replied 6 months ago.
Firstly I had clicked for google to remember my password, I meant to click no / never, would you please correct that. With skype i tried to open it with my usual username christopher.ind and used my usual password ***** did not work, so I changed and on the next try it would still not open.
Expert:  Tim replied 6 months ago.

So you reset your skype password, and it won't work still, correct?

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