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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Our gmail account used to pop up so we could access our

Customer Question

Our gmail account used to pop up so we could access our email. Now this does not occur. We tried making a new email, but this doesn't seem to work either. We appreciate any help you could provide. Since we cannot access out email, could you please call us at(###) ###-####
JA: How long have you had this issue with your Gmail account?
Customer: about 1 1/2 weeks.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: We access it on our computer.
JA: What troubleshooting have you tried?
Customer: We tried creating a new e-mail & that ddin't work.
JA: Anything else you want the email expert to know before I connect you?
Customer: No we just want to get into our e-mail. Thanks
Submitted: 6 months ago.
Category: Email
Expert:  Kris Rodgers replied 6 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 6 months ago.

Would this be little notifications you see has gone missing?

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