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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Trying to log on to netflix and my ebox is telling me my

Customer Question

trying to log on to netflix and my ebox is telling me my hotmail password ***** *****
JA: How long have you had this issue with your Hotmail account?
Customer: It was just changed in the last day or two
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none yet, the xbox told me to go to //account.live.com
JA: Anything else you want the email expert to know before I connect you?
Customer: my cat had to be put down this morning so I'm not in the best of moods
Submitted: 8 months ago.
Category: Email
Expert:  Kris Rodgers replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 8 months ago.

Are you sure it's netflix you are logging into and not live.com?

Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kris Rodgers replied 8 months ago.

Hello - are you there?