How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Well, actually, I'm trying to print my holiday card

Customer Question

Well, actually, I'm trying to print my holiday card envelopes or labels from my contact list. The template card is arranged last name 1st, followed by 1st name. I am able to reverse the order in which the list is sorted but not the actual template. Therefore my envelopes are printing as follows, "Smith Family, John The" I'm SUPER frustrated. have been spending DAYS on this to get all my addresses in order/printable.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: My mac or iPhone. I am discovering Outlook and apple are not so compatible.
JA: What troubleshooting have you tried?
Customer: I had an Apple computer guy (like a Geeksquad thing) play around with it after I was unsuccessful. He couldn't figure it out either. There has to be a way. We both went into preferences and tried to change everything.
JA: Anything else you want the email expert to know before I connect you?
Customer: no. Thank you.
Submitted: 6 months ago.
Category: Email
Expert:  Kris Rodgers replied 6 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 6 months ago.


Would I be able to connect and have a look?



Related Email Questions