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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Have not opened it in a while password seems to be

Customer Question

have not opened it in a while password ***** to be different
JA: When did you last reset your username and password?
Customer: have not
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How long has this been going on with your email account? What troubleshooting have you tried?
Customer: first time I havetried to open in 3 years
JA: Anything else you want the email expert to know before I connect you?
Customer: nope
Submitted: 8 months ago.
Category: Email
Expert:  Martin replied 8 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your Yahoo email.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin