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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Thanks very much for connecting with me, i got a lot of

Customer Question

Hi Pearl, thanks very much for connecting with me, i got a lot of email from unknown authors, and mostly stating i've win or get in luck. Please give me some advises about that, thank you.
JA: Just to clarify, what email service provider are you using?
Customer: I'm using outlook.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I usually access internet and email at my mobile phone and table tablet. thanks.
JA: What troubleshooting have you tried?
Customer: I'm sorry i'm very poor of technology, i'm not sure what is troubleshooting.
JA: Anything else you want the email expert to know before I connect you?
Customer: I think my major problem is there are many email from all over the world at the moment.
Submitted: 7 months ago.
Category: Email
Expert:  PC_Wizzard replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Yes this is called spam and there's always people trying send you spam daily

This unfortunately is not not something you can stop completely but there are some ways to reduce this.

You said you use outlook.com online so there you can go and check your spam filter settings.

You can also block certain email addresses permanently if you want to.

Please see link provided for more in dept details.

https://support.office.com/en-us/article/Block-or-allow-junk-email-settings-48c9f6f7-2309-4f95-9a4d-de987e880e46?ui=en-US&rs=en-US&ad=US#bkmk_managejunkmailsettings

Please let me know if you came right or have more questions

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