How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cant remember my Google or Gmail passwords and the text

Customer Question

I cant remember my Google or Gmail passwords and the text messages are not coming through. How can I reset my passwords?
JA: How long have you had this issue with your Gmail account?
Customer: I can get into my gmail thru Chrome were it saved the password ***** don't know how to retrieve it.
JA: Have you installed any updates recently?
Customer: Not that I remember.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am trying to set upa new2 Tablet and need to have my email password ***** set it up.
Submitted: 9 months ago.
Category: Email
Expert:  Elgin Vega replied 9 months ago.

Hi my name is***** will try my best to help you with this request

Have you try the forget password *****?

Wanna try a remote session using teamviewer?