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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cant remember my Google or Gmail passwords and the text

Customer Question

I cant remember my Google or Gmail passwords and the text messages are not coming through. How can I reset my passwords?
JA: How long have you had this issue with your Gmail account?
Customer: I can get into my gmail thru Chrome were it saved the password ***** don't know how to retrieve it.
JA: Have you installed any updates recently?
Customer: Not that I remember.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am trying to set upa new2 Tablet and need to have my email password ***** set it up.
Submitted: 9 months ago.
Category: Email
Expert:  Elgin Vega replied 9 months ago.

Hi my name is***** will try my best to help you with this request

Have you try the forget password *****?

Wanna try a remote session using teamviewer?