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flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 9024
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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Why do they tell me I do not have this user name

Customer Question

Why do they tell me I do not have this user name ***@******.*** when I use it all the time?
Submitted: 6 months ago.
Category: Email
Expert:  flopcat98 replied 6 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  flopcat98 replied 6 months ago.

because that is your VERIZON account name

not your microsoft name

you have to make up a new name for the microsoft account

and you have to hit the button to create a new microsoft account not log into an existing one

I can run you through the whole process remotely if you are willing to pay a little bit extra