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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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How are you today...I can't get into my gmail account, A

Customer Question

Hi Pearl, how are you today...I can't get into my gmail account
JA: How long have you had this issue with your Gmail account?
Customer: A couple of months now...since my daughter and I made another one for her FAFSA I.D.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser...we live in a rural area there is no cell service here :)
JA: What troubleshooting have you tried?
Customer: Making another account...answering all the prompts...etc.
JA: Anything else you want the email expert to know before I connect you?
Customer: Not sure what I need to do, but no. I just want to get in to my account, lol
Submitted: 6 months ago.
Category: Email
Expert:  michelleclive replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

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