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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How do I edit G-mail so I can forward it, G-mail, web

Customer Question

How do I edit G-mail so I can forward it
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: G-mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: nonoe Ireceive e-mail and want to edit it and forwardit
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Email
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assistl

After you select the Forward option, but before you Send it, you should be able to edit

the message you are about to forward. Let me know the result please.

Customer: replied 9 months ago.
i cannot edit it
Expert:  Byron replied 9 months ago.

thank you. Are you viewing your email in a browser like Internet Explorer or Google Chrome

or do you use an email client software like Microsoft Outlook

or Windows Live Mail?

Customer: replied 9 months ago.
google Chrome
Customer: replied 9 months ago.
I open an attachment to my E-mail and then attempt to edit it but I cannot
Expert:  Byron replied 9 months ago.

That's different than editing the email itself. What kind of attachments are these?

Are they image files or Word documents or PDFs.

Customer: replied 9 months ago.
It appears to be a Word document( Court interrogatives)
Expert:  Byron replied 9 months ago.

Ok. When you open them are they opening with Microsoft Word? Those should be editable if you have Word

installed on your computer.

Customer: replied 9 months ago.
How do I know what they are opening with? I do have Word on my computer
Customer: replied 9 months ago.
I now think it may be a PDF file
Expert:  Byron replied 9 months ago.

Can you do a File>Save As operation and put them on your desktop?

The file will have the Adobe icon for that type of file.

Customer: replied 9 months ago.
Cannot put file on my desktop
Expert:  Byron replied 9 months ago.

when you open the attachment look in the upper right corner for and icon that is an arrow that points down.

That should allow you to download the file.

Expert:  Byron replied 9 months ago.

You should see a rectangle appear in the lower left corner of the screen with the file name in it.

Click the arrow and select View in Folder. By default the attachment will be saved to your downloads folder.