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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I changed my e-mail address this year to, I cannot login in

Customer Question

I changed my e-mail address this year to***@******.***
JA: What kind of computer do you have?
Customer: I cannot login in order to use my phone
JA: Have you installed any updates recently?
Customer: No Not that i know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: No Unless you can fix my e-mail I can recieve buy not send
Submitted: 9 months ago.
Category: Email
Expert:  derrickonline replied 9 months ago.

I'd be more than happy to assist you. I'm a little confused. You stated "I cannot login in order to use my phone". I'm not following what your email address has to do with logging into your phone. Are you saying you'd like to access your email on your phone but are having issues getting logged into your email from your phone?