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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Google I lost my phone my ZTE on Saturday I recently

Customer Question

Google I lost my phone my ZTE on Saturday I recently purchased an LG I forgot my password ***** when I try to recover my information it went back to my old phone(###) ###-####which is no longer active how do I retrieve my information because my emails are no longer active either I have one email that's active but it's not on my new phone because I can't recover any information can you help me I have all of my baby pictures there my children my work I just can't lose this and I thought if I put a new email in that I would be able to recover my old email and that didn't work either so can you help me
Submitted: 9 months ago.
Category: Email
Expert:  Jess M. replied 9 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Do you still need help with your Gmail? If yes, can you please tell me the problem Gmail account so that I can check its status and recovery options?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess