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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Trying to set up echo No instruction sheet, aol, Lap top

Customer Question

Trying to set up echo No instruction sheet
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: aol
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Lap top computer***@******.***
JA: What troubleshooting have you tried?
Customer: It was set up at my sons house then taken apart and shipped to our home. we did not pack instructions or ethernet cable and what ever extra is needed. I have ethernet cables and have plugged it into Router. I have also plugged ib Alexa.
JA: Anything else you want the email expert to know before I connect you?
Customer: No Alexa tells me I need wifi connection. My daughter inlaw had it set up at her home
Submitted: 6 months ago.
Category: Email
Expert:  GeekGal replied 6 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, software, phones, tablets, e-readers, and printers. It would be my pleasure to assist you with this. I just finished setting up my own echo.

You will indeed need a wifi connection. Do you have that?

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