How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

T gmail is locked up, have not received any emails for 16

Customer Question

t gmail is locked up , have not received any emails for 16 hours ***@******.***
JA: How long have you had this issue with your Gmail account?
Customer: Since 03/ Uesterday 5PM
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web
JA: What troubleshooting have you tried?
Customer: 2 hours with microsoft , They said contact you
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Email
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 6 months ago.
or call me
Expert:  Kamil Anwar replied 6 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.