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N in Guyton, Ga. my old computer died and I had to purchase
Good morning!! My name is***** in Guyton, Ga. my old computer died and I had to purchase a new one. I am unable to get into my email. My password ***** set back in 2013 and I don't remember it. Help!!… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
188 satisfied customers
About a week ago I tried to get into my emails via yahoo and
about a week ago I tried to get into my emails via yahoo and the message … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,072 satisfied customers
I have not gotten new email since 1-8-18 0n my [email protected]
i have not gotten new email since 1-8-18 0n my [email protected] global.net accouynt … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
My password for my email somehow became invalid. ATT sent me
My password ***** my email somehow became invalid. ATT sent me a letter with a temp password. I logged into att.com/customerservice but do not see where to change my password. … read more
bbao
bbao
Freelance IT Consultant
130 satisfied customers
Here is the problem. I hope you can help. My sister passed
Here is the problem. I hope you can help. My sister passed away last week. Her husband shut her contact phone number off in error. We need to get into the account to verify tax information that was se… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Can I still get in my other accts. My wife use to do
can I still get in my other accts. My wife use to do everything on the computer and ihad a site with her and she had others , my wife passed away and I am going to need the old files and change my pay… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
My husband has recently pasted away and has a gmail account.
My husband has recently pasted away and has a gmail account. I would like to know how to cancel that account and delete all emails in that account.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Trying to reset my email password ***** my email has been hacked
Trying to reset my email password ***** my email has been hacked and now everyone in my contact is receiving emails that have not been sent by me… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
my husband just recently passed away on his 51st birthday from
my husband just recently passed away on his 51st birthday from cancer. he currently has an aol account and a facebook account. he has tied his facebook account to the aol account. I need to get into b… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
I have used *****@******.*** for many years. Apparently AOL
I have used *****@******.*** for many years. Apparently AOL is changing its policy. I have been unable to access my E-mail for over a week. My deceased husband knew the password. I do not. Further I w… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,324 satisfied customers
My husbands email address [email protected] He is deceased
My husband's email address [email protected] He is deceased so there is no need to continue his password XXXXX that is what you meant on the last email to [email protected] But, I still get comm… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,011 satisfied customers
Hi we have a gmail account by the name [email protected]
Hi we have a gmail account by the name [email protected] but unfortunaly we are unable to access it as our computer died and we do not have the pass word because my dad set it up and he passed away in … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,011 satisfied customers
I recently sent a request to facebook to delete my deceased
I recently sent a request to facebook to delete my deceased brothers account. I sent his death certificate and my birth certificate to show we are brother and sister as these both showed our parents n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I have a concern with gmail. My friend john david robb passed
I have a concern with gmail. My friend john david robb passed away on july 30th 2012, he created his gmail [email protected] so he could talk to me because he didn't have a phone. Unfortunately i … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Hello, I want to close my husbands account. He died on August
Hello, I want to close my husband's account. He died on August 1, 2010. I know that seems like a long time ago, but I have been devastated. His name was Vernon C. King and his e-mail [email protected]… read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I need to reset my password on my sbcglobal.net account. I
I need to reset my password ***** my sbcglobal.net account. I was working on it and went to reset a new password. But it only canceled my existing password ***** would not let me log back in.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,011 satisfied customers
Yesterday my husband (George) woke up to find that somebody
Yesterday my husband (George) woke up to find that somebody had hacked into his email and sent many of the people on his address list a letter that he and I were stranded in Spain and needed money. Hi… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
3 days ago I was unable to log out of my hotmail account (I
3 days ago I was unable to log out of my hotmail account (I have had it 10 years no problems - I know it's old and can get hacked). BUT then I got a report that I could not sign in because "I had sign… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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