How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have been with google email for years as. I didnot

Customer Question

I have been with google email for years as***@******.***. I didnot understand that your request for setting email would eliminate my present address. I am in business changing emai laddress will really screw up my business
JA: Just to clarify, what email service provider are you using?
Customer: Google chrome
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Advance Tech support
JA: Anything else you want the email expert to know before I connect you?
Customer: Just re-set back to my old email
Submitted: 9 months ago.
Category: Email
Expert:  Martin replied 9 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

It sounds like you may have logged yourself out of the last session accidentally.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin

Customer: replied 9 months ago.
No. Problem has been solved
Expert:  Martin replied 9 months ago.

Ok thank you for letting me know.

Martin