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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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When typing an email the blue wheel will come up in the

Customer Question

when typing an email the blue wheel will come up in the middle of writing and spin and spin. It does it several times. What could be the problem?
JA: Just to clarify, what email service provider are you using?
Customer: thunderbird mozilla
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: used Malwarebyt Anti- Malware and had Mcafee do a scan
JA: Anything else you want the email expert to know before I connect you?
Customer: I think that is it thank you
Submitted: 9 months ago.
Category: Email
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

When you get that spinning wheel it means there is some other process running in the background.

It could be McAfee or Malwarbytes scanning in the background, especially if they are set to

protect your email.

What version of Windows is running on the computer?