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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How do I open my emails, at present it is earthlink, through

Customer Question

how do I open my emails
JA: Just to clarify, what email service provider are you using?
Customer: at present it is earthlink
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through a web browser, it is a little red green ball at the bottom I click on
JA: What troubleshooting have you tried?
Customer: I am kind of lost, this is a new laptop and I am trying to covert everthing over
JA: Anything else you want the email expert to know before I connect you?
Customer: No, just start at the beginning
Submitted: 8 months ago.
Category: Email
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks