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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Not sure why but I am receiving mail with my mailing address

Customer Question

Not sure why but I am receiving mail with my mailing address on Safari as well as mail on Google Crome. I have 2500 emails of junk on Safari. I have to delete Safari's mail one at a time but not on Google Chrome. Why is this happening?
JA: Just to clarify, what email service provider are you using?
Customer: comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: The crazy thing is I never asked for it to go to my phone. I am receiving on all three. Phone Google and Safari. not all on all three though.some here some there
JA: What troubleshooting have you tried?
Customer: Only on the sight it'sself
JA: Anything else you want the email expert to know before I connect you?
Customer: not that I can think of
Submitted: 6 months ago.
Category: Email
Expert:  Martin replied 6 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.


Expert:  Martin replied 6 months ago.

Hello, you may reply to me here

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